2015-01-14
本篇是為了有人看不懂這篇的操作而寫的，不表示本人認同正確性，任何後果不負責。
[已解決]印表機無法使用出現 spooler subsystem app error 訊息
http://www.itmaster.tw/%E5%B7%B2%E8%A7%A3%E6%B1%BA%E5%8D%B0%E8%A1%A8%E6%A9%9F%E7%84%A1%E6%B3%95%E4%BD%BF%E7%94%A8%E5%87%BA%E7%8F%BE-spooler-subsystem-app-error-%E8%A8%8A%E6%81%AF/
二月 19th, 2009 by jackcal Leave a reply »
開機出現spooler subsystem app error 訊息,印表機和傳真無法檢視任何印表機 (沒看見印表機)
解決方法
1.到設定 -> 控制台 ->系統管理工具 ->服務 ->找到 Print Spooler服務功能，重新啟動。
看看是否正常,如果不行接下來使用第二步驟
(連作業系統版本和種類都沒說)
第二種方法:
1. 先至c:windowsSystem32SpoolDriversw32x86 將目錄裏的東西清空
( 應該是 C:\windows\system32\spool\drivers\w32x86 )
2.檢查登錄
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironmentsWindows NT x86
( 應該是 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86 ，其他底下的不逐一修正，請看畫面)
底下應該只有
- Drivers
- Print Processors
其他的請刪除
3. 檢查登錄
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironmentsWindows NT x86Drivers
把不要的Version-X刪除
( 真的沒用嗎 ? )
4. 檢查登錄
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintMonitors
底下應該只有
-BJ Language Monitor
-Local Port
-PJL Language Monitor
-Standard TCP/IP Port
-USB Monitor
多的請刪除.
( 其實這個也不是多的 )
5. 重新開機後, 就可以再新增印表機.
************************************************
補充：
妳的錯誤畫面。
C:\DOCUME~1\JENNIF~1\LOCALS~1\Temp\WER147a.dir00\appcompat.txt
內容如下
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="668160" CHECKSUM="0x7E909BD1" BIN_FILE_VERSION="5.1.2600.5755" BIN_PRODUCT_VERSION="5.1.2600.5755" PRODUCT_VERSION="5.1.2600.5755" FILE_DESCRIPTION="Advanced Windows 32 Base API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) Windows(R) Operating System" FILE_VERSION="5.1.2600.5755 (xpsp_sp3_gdr.090206-1234)" ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="(C) Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA3AE5" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5755" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5755" LINK_DATE="02/09/2009 10:51:43" UPTO_LINK_DATE="02/09/2009 10:51:43" VER_LANGUAGE="中文 (台灣) [0x404]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="287744" CHECKSUM="0x6DE7D117" BIN_FILE_VERSION="5.1.2600.6460" BIN_PRODUCT_VERSION="5.1.2600.6460" PRODUCT_VERSION="5.1.2600.6460" FILE_DESCRIPTION="GDI Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.6460 (xpsp_sp3_qfe.131009-0419)" ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4B947" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.6460" UPTO_BIN_PRODUCT_VERSION="5.1.2600.6460" LINK_DATE="10/09/2013 13:12:38" UPTO_LINK_DATE="10/09/2013 13:12:38" VER_LANGUAGE="英文 (美國) [0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="1159680" CHECKSUM="0x6787944A" BIN_FILE_VERSION="5.1.2600.6532" BIN_PRODUCT_VERSION="5.1.2600.6532" PRODUCT_VERSION="5.1.2600.6532" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) Windows(R) Operating System" FILE_VERSION="5.1.2600.6532 (xpsp_sp3_qfe.140312-0419)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="(C) Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x124A32" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.6532" UPTO_BIN_PRODUCT_VERSION="5.1.2600.6532" LINK_DATE="03/12/2014 10:48:40" UPTO_LINK_DATE="03/12/2014 10:48:40" VER_LANGUAGE="中文 (台灣) [0x404]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="604160" CHECKSUM="0xD2213436" BIN_FILE_VERSION="5.1.2600.6055" BIN_PRODUCT_VERSION="5.1.2600.6055" PRODUCT_VERSION="5.1.2600.6055" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) Windows(R) Operating System" FILE_VERSION="5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="(C) Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA1228" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.6055" UPTO_BIN_PRODUCT_VERSION="5.1.2600.6055" LINK_DATE="12/09/2010 15:15:30" UPTO_LINK_DATE="12/09/2010 15:15:30" VER_LANGUAGE="中文 (台灣) [0x404]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1289216" CHECKSUM="0x88ECBB4B" BIN_FILE_VERSION="5.1.2600.6435" BIN_PRODUCT_VERSION="5.1.2600.6435" PRODUCT_VERSION="5.1.2600.6435" FILE_DESCRIPTION="Microsoft OLE for Windows" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) Windows(R) Operating System" FILE_VERSION="5.1.2600.6435 (xpsp_sp3_qfe.130803-0418)" ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="(C) Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x149755" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.6435" UPTO_BIN_PRODUCT_VERSION="5.1.2600.6435" LINK_DATE="08/05/2013 13:30:32" UPTO_LINK_DATE="08/05/2013 13:30:32" VER_LANGUAGE="中文 (台灣) [0x404]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="552448" CHECKSUM="0xA31E918E" BIN_FILE_VERSION="5.1.2600.6341" BIN_PRODUCT_VERSION="5.1.2600.6341" PRODUCT_VERSION="5.1.2600.6341" COMPANY_NAME="Microsoft Corporation" FILE_VERSION="5.1.2600.6341" INTERNAL_NAME="OLEAUT32.DLL" LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x892F1" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.6341" UPTO_BIN_PRODUCT_VERSION="5.1.2600.6341" LINK_DATE="01/26/2013 03:55:47" UPTO_LINK_DATE="01/26/2013 03:55:47" VER_LANGUAGE="英文 (美國) [0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8323072" CHECKSUM="0x9B56D888" BIN_FILE_VERSION="6.0.2900.6242" BIN_PRODUCT_VERSION="6.0.2900.6242" PRODUCT_VERSION="6.00.2900.6242" FILE_DESCRIPTION="Windows Shell Common Dll" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) Windows(R) Operating System" FILE_VERSION="6.00.2900.6242 (xpsp_sp3_gdr.120608-1638)" ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="(C) Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x7F5339" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="6.0.2900.6242" UPTO_BIN_PRODUCT_VERSION="6.0.2900.6242" LINK_DATE="06/08/2012 14:25:46" UPTO_LINK_DATE="06/08/2012 14:25:46" VER_LANGUAGE="中文 (台灣) [0x404]" />
<MATCHING_FILE NAME="user32.dll" SIZE="573952" CHECKSUM="0x42818525" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="Windows XP USER API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft(R) Windows(R) Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2105)" ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="(C) Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9917B" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 16:28:14" UPTO_LINK_DATE="04/14/2008 16:28:14" VER_LANGUAGE="中文 (台灣) [0x404]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="920064" CHECKSUM="0xE46918CF" BIN_FILE_VERSION="8.0.6001.23580" BIN_PRODUCT_VERSION="8.0.6001.23580" PRODUCT_VERSION="8.00.6001.23580" FILE_DESCRIPTION="Internet Extensions for Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet Explorer" FILE_VERSION="8.00.6001.23580 (longhorn_ie8_ldr.140222-1715)" ORIGINAL_FILENAME="wininet.dll" INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xEDBE9" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="8.0.6001.23580" UPTO_BIN_PRODUCT_VERSION="8.0.6001.23580" LINK_DATE="03/06/2014 17:58:52" UPTO_LINK_DATE="03/06/2014 17:58:52" VER_LANGUAGE="英文 (美國) [0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088" BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103" PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft?Windows(TM) Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL" INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright ?Microsoft Corp. 1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103" UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="英文 (美國) [0x409]" />
</EXE>
</DATABASE>
上面這篇似乎是參考下面這篇，但是跳過了很多步驟
http://support2.microsoft.com/kb/810894/zh-tw
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